The AVA process

From First Call to Full Recovery

We handle the coordination so you never have to navigate the system alone. Here's exactly what happens when you reach out to AVA.

Our Services Are Complimentary — AVA's advocacy and coordination services are provided at no cost to qualifying accident victims. You've been through enough — the last thing you should worry about is a bill from us.

01Reach Out

One Call Changes Everything

Contact us by phone, text, or the form on our website. You don't need to have anything prepared — just tell us what happened. A real AVA advocate will listen, ask a few questions, and explain how we can help.

Free, confidential, and no obligation.

02We Assess Your Needs

A Personalized Advocacy Plan

Every accident is different. We review your situation — your injuries, your medical needs, your paperwork, your timeline — and build a coordination plan tailored specifically to you. No templates, no guesswork.

Medical, legal, and logistical needs all mapped out.

03We Get to Work

Your Advocate Coordinates Everything

From scheduling doctor and specialist appointments to managing disability paperwork, pharmacy assistance, surgical coordination, and attorney communication — your dedicated AVA advocate handles it all on your behalf.

You focus on healing. We handle the rest.

04You Stay Informed

Always in the Loop

We keep you updated every step of the way. You'll always know what's been done, what's coming next, and who is handling what. No surprises, no confusion — just clear, consistent communication.

Regular updates and a direct line to your advocate.

05Resolution & Beyond

We Stay With You

Our support doesn't stop at the first appointment. We remain your advocate through the full recovery journey — coordinating follow-up care, post-surgical appointments, equipment needs, and any new challenges that arise.

Long-term support for as long as you need us.

Common Questions

How soon can AVA start helping me?

We can begin coordinating your care the same day you contact us. The sooner you reach out, the sooner we can start taking things off your plate.

Do I need an attorney to work with AVA?

No. AVA works with accident victims regardless of whether they have legal representation. If you need help finding an attorney, we can assist with that too.

What types of accidents does AVA help with?

We work with victims of car accidents, slip and fall injuries, workplace accidents, and other personal injury situations. If you've been hurt and need coordination support, reach out — we'll let you know how we can help.

Is there really no cost to me?

That's correct. AVA's services are complimentary to qualifying accident victims. We'll explain how it works during your free initial consultation.

Ready to Get Started?

One conversation is all it takes. Reach out today and let AVA handle the rest.